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Travel Outlook Leverages Sales Tactics Developed by Kennedy Training Network to Help Hotels Regain Stability

Travel Outlook Leverages Sales Tactics Developed by Kennedy Training Network to Help Hotels Regain Stability

Travel Outlook is using this quiet phase to upskill its call center team by scheduling additional private, live webcam training with Kennedy Training Network. 4.21.2020 Travel Outlook premium reservation call center , a virtual hospitality company specializing in voice reservations and guest service, has been using down-time to upskill with Kennedy Training Network. Like all other hotel reservations and call center teams during the first 10 days of the COVID-19 crisis, Travel Outlook’s certified call center agents were inundated with calls to cancel or postpone. Now that the call volume has temporarily softened, rather than laying off staff, Travel […]

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