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Adding a Chatbot to Your Site or Facebook Page May Be More Impactful Than You Think

Adding a Chatbot to Your Site or Facebook Page May Be More Impactful Than You Think

Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners. According to the Aspect Consumer Experience Index , 61 percent of consumers feel that chatbots are the future of customer service. Meanwhile, 70 percent of millennials report positive experiences with chatbots. Chatbots are making the future more conversational, more proactive, and are helping to build bridges between companies and their customers rather than erecting barriers. If you’re looking to integrate chatbots into […]

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